Reschedule because of logistics
If you cannot logistically make it to a session, please notify your client as soon as possible to minimize inconvenience and ask them to reschedule (instead of canceling the session).
Bad match for the session
If you read your client's notes and goals and realize that you're a bad match for the session, please cancel the session. This will not affect your rating or ranking with Sixty—it will help us improve our matching algorithm and give you more appropriate sessions in the future.
To cancel the session:
- Navigate to the Session portal
- Click Cancel in the lower left below the session summary
- Write a note to your client so they know why you're canceling