Sixty's Reschedule & Cancelation Policy

You can reschedule or cancel your reservation at no charge, as long as this occurs at least 2 hours before your start time. 

Note: since you are just changing the Live session, rescheduling will not affect offline hours. 

Late Reschedule

If you reschedule within 2 hours of your session start time, you will be charged a $10 late reschedule fee.

Late Cancelation

If you cancel within 2 hours of your session start time, you will be charged 25% of the Live session price. 

Note: If you purchased any offline Offline Hours, they will not be canceled or refunded. 

How to reschedule or cancel your session

If you have more than 2 hours notice, you can reschedule or cancel your session right from your dashboard:

  • Navigate to the Session Detail Page from your dashboard
  • Click the Reschedule or Cancel link on the left side of the page
  • If rescheduling, select & confirm the new time

If your expert reschedules or cancels your session

In the event that your expert has to cancel your session, you will receive a full refund. If they need to reschedule a session, they will contact you with more than 24 hours notice.

Did this answer your question?